At RSO Amsterdam, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data, in compliance with the EU General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: When you sign up via our landing pages, Google forms, or for our newsletter (via Mailchimp), we collect information such as your name, email address, and any other information you voluntarily provide.
Purchase Information: When you make a purchase on our website, we collect payment details, delivery address, and order history.
Research Data: If you participate in our research surveys or studies, we collect the information you provide, which may include health-related data (for example, your feedback on product usage).
Google Ads Tracking: We may collect data from users interacting with our Google Ads for analytics purposes.
WhatsApp: While we offer support and communication via WhatsApp, it is initiated by you and your contact details are not stored beyond the ongoing communication.
Cookies and Analytics: Our website uses cookies to enhance your experience and to collect anonymized data for analytics and advertising.
2. How We Use Your Information
We use your data to:
Process orders and deliver products purchased on our website.
Send you relevant information via email newsletters (Mailchimp) about our research, products, and special offers, if you have opted in.
Gather insights from surveys and studies to improve our products and services.
Monitor and analyze Google Ads interactions to improve our marketing efforts.
Communicate with you via WhatsApp if you have initiated contact.
Comply with legal obligations, such as tax and financial regulations.
3. Opting Out
You have the right to opt-out of receiving emails from us at any time. Each email sent via Mailchimp will contain an unsubscribe link at the bottom, allowing you to stop receiving further emails.
If you no longer wish to participate in any research or receive product information, you can request the removal of your details by contacting us directly at info@rso-amsterdam.com.
4. Data Protection and Security
We are committed to ensuring that your information is secure. We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption of payment data, secure data storage, and limiting access to only authorized personnel.
5. Sharing Your Information
RSO Amsterdam will not sell, rent, or lease your personal information to third parties. We may share your information with service providers such as:
Payment Processors: To facilitate your transactions on our website.
Mailchimp: To manage our email lists and send newsletters or product information.
Google Ads: To analyze and optimize our advertising campaigns.
We ensure that these service providers comply with the necessary data protection regulations.
6. Your Rights Under GDPR
As per the EU GDPR, you have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: If the information we hold is incorrect, you may request it to be updated.
Deletion: You can request that we delete your personal data.
Restriction: You have the right to restrict the processing of your data in certain circumstances.
Data Portability: You can request a copy of your data in a commonly used format.
For any of these requests, please contact us at info@rso-amsterdam.com.
7. Cookies
Our website uses cookies to collect data that helps us understand how visitors use the site and to improve your experience. You may choose to disable cookies in your browser settings.
8. Changes to Our Privacy Policy
We may update this policy from time to time, and any changes will be posted on this page. Please check back regularly to stay informed of any updates.
9. Contact Us
If you have any questions regarding this privacy policy or your data, please contact us at:
RSO Amsterdam
Email: info@rso-amsterdam.com
Phone: +31 6 12147203